Contact – Megan Benoit’s Closet

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📦 Shipping & Return Policy

Thank you so much for supporting my small business! Every piece is handmade with care, and I strive to provide the best service possible. Please review the policies below before placing your order:

🚚 Shipping Policy
Processing Time:
All orders are handmade to order. Please allow 3–7 business days for your jewelry to be created before shipping. During busy seasons or custom orders, this timeframe may extend slightly.

Tracking:
You will receive a tracking number via email once your order ships. I am not responsible for any delays caused by the shipping carrier once the package is in transit.
Local Pickup:
Local pickup is available in [Broussard, LA]. Choose "Local Pickup" at checkout and I’ll message you to coordinate pick-up time and location.

💔 Return & Exchange Policy
Because each piece is handmade and many are personalized, all sales are final. I do not accept returns or cancellations once an order is placed.
However, if your jewelry arrives damaged or incorrect, please reach out to me within 3 days of delivery with a photo and description, and I’ll be happy to make it right.
⚠️ Please Note:
• Normal wear and tear, tarnishing, or damage caused by misuse is not considered a defect.
• Return shipping (for repairs or replacements) is the responsibility of the buyer unless the issue was due to my error.

📬 Need Help?
If you have any questions about your order, please don’t hesitate to contact me through the website chat or message me directly on Instagram @meganbenoitscloset.
I'm always happy to help!

Thank you again for your support & trust 💛
— Megan
Megan Benoit’s Closet

💛 Jewelry Care Guide: Gold Filled & Gold Plated Pieces
Whether you’ve purchased gold filled or gold plated jewelry from me, caring for your pieces properly will help keep them looking beautiful for years to come! Here’s everything you need to know:

✨ Gold Filled Jewelry Care
What is it?
Gold filled jewelry has a thick layer of real gold pressure-bonded to a base metal (usually brass). It’s much more durable than gold plated, and with proper care, can last many years.
Care Tips:
    •    Avoid chemicals – Keep away from perfumes, lotions, hairspray, sunscreen, and cleaning products.
    •    Shower-safe, but it’s best to avoid hot tubs, pools, and salt water which can shorten the life of your piece.
    •    Clean regularly with a soft, damp cloth or mild soap and warm water. Dry completely with a soft towel.
    •    Store carefully – Use a soft pouch or jewelry box to prevent scratching and reduce exposure to moisture.
    •    Wear it often – Natural skin oils can help keep your gold filled jewelry shiny and beautiful!

🌟 Gold Plated Jewelry Care
What is it?
Gold plated jewelry has a thin layer of gold electroplated over a base metal. It’s beautiful and more affordable, but needs a little extra love to keep it looking fresh.
Care Tips:
    •    Remove before showering or swimming – Water can cause fading or tarnishing over time.
    •    Avoid sweat and lotions – Take off your jewelry when working out or applying products.
    •    Gently clean with a soft cloth. Avoid rubbing hard or using jewelry cleaners with harsh chemicals.
    •    Don’t sleep in it – Prevent friction, tangling, and unnecessary wear by removing before bed.
    •    Store separately – Prevent tarnish and scratches by storing in a dry, soft-lined box or pouch.

💡 Quick Tip:
For both types of jewelry, the rule of thumb is:
Last on, first off.
Put your jewelry on after applying makeup, perfume, and lotions—and take it off before undressing or washing.

Thank you for shopping handmade & supporting my small business!
Each piece is made with love, and with just a little care, it’ll stay beautiful for a long time 💫

🛍️ @meganbenoitscloset
📦 Shipping & Local Pickup Available
💬 DM me anytime for questions or custom orders!

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✨ Q: Is your jewelry real gold?
A: I offer 18k gold filled and 18k gold plated jewelry. Gold filled has a thick layer of real gold bonded to a base metal, making it long-lasting, water-resistant, and great for daily wear. Gold plated is more affordable and still beautiful, but requires a bit more gentle care.

💦 Q: Can I shower or swim in my jewelry?
A: Gold filled jewelry is water-resistant and can handle occasional exposure to water, but to extend the life of your piece, I always recommend removing it before swimming (especially in salt water or pools), showering, or working out. Gold plated jewelry should not be worn in water to avoid fading or tarnishing.

🧼 Q: How should I care for my jewelry?
A:
    •    Store in a dry, soft pouch or jewelry box.
    •    Avoid perfume, lotions, sweat, and chemicals.
    •    Clean gently with a soft cloth—no harsh chemicals!
I include a full Jewelry Care Guide with every order or you can find it on my Instagram highlight!

📐 Q: Do you offer custom sizes or personalized pieces?
A: Yes! Most pieces can be customized by size, length, or charm selection. Just leave a note at checkout or message me directly before ordering.

📦 Q: How long will it take to receive my order?
A: Please allow 3–7 business days for processing, as each piece is handmade to order. Shipping time depends on the option you select at checkout. You’ll receive tracking info once it ships!

🚫 Q: Do you accept returns or exchanges?
A: Since each item is handmade, all sales are final. However, if there’s an issue with your order (damaged, wrong item, etc.), please contact me within 3 days of delivery and I’ll be happy to help!

🛍️ Q: Do you offer local pickup?
A: Yes! Local pickup is available in [Your Area]. Just select “Local Pickup” at checkout and I’ll message you to arrange a convenient time.

💳 Q: What forms of payment do you accept?
A: I accept Cash, Venmo, Zelle, and major credit cards through my website. If you have questions, feel free to message me before placing your order.

💌 Still Have Questions?
Message me on Instagram @meganbenoitscloset or use the contact form on the website. I'm always happy to help!

- Megan

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Products

18k Gold Filled

18k Gold Filled

$50.00
18k Gold Filled Bead Bracelet

18k Gold Filled Bead Bracelet

$60.00
18k Gold Plated Heart Necklace

18k Gold Plated Heart Necklace

$35.00
Ali Grace Necklace

Ali Grace Necklace

$75.00